New mobile app uses secure technology to connect patients with their doctors
Solutionreach, a developer of technology for managing patient relationships, announces the launch of a patient-facing mobile application that will help health care professionals stay connected with their patients outside of the practice environment.
The app, PatientReach Mobile, introduces the ease and convenience of mobile technology to the doctor-patient relationship. Patient outreach can be time-consuming, but with PatientReach Mobile, outreach can be streamlined without sacrificing the security necessary for patient communication.
"Both patients and doctors want simplicity when it comes to managing the many interactions involved in caring for the family,” says Jim Higgins, the founder and CEO of Solutionreach. “We are excited to facilitate that by offering the first patient-facing mobile app, delivered through the providers.”
The app allows for HIPAA-secure SMS messaging to be exchanged between provider and patient, complete with file or image sharing and push notifications. Patients can also manage their schedules, confirm and set reminders for upcoming visits, or request new appointments with their provider. The abilities to automate outstanding balance notifications and collect mobile payments add a significant financial benefit for healthcare providers that implement the application.
RELATED | How to increase patient pay and reduce collections
Thomas Skinner, Vice President of Client Success for Solutionreach, notes that a large number of patients leave the office without making a payment. “Studies indicate that a shocking number of outstanding balances are never collected,” Skinner says. “Our payment reminders engine has the potential to become a very tangible, direct ROI-generating feature for our customers in terms of both additional receipts and reduced cost associated with billing/collection efforts.”
The application is a game-changer when it comes to closing the care gap between patients and their doctors. “I believe we are providing a key missing piece of the puzzle in regard to patient adherence and true patient engagement," says Mr. Higgins.
RELATED | 5 simple secrets to improving dental patient reviews
PatientReach Mobile integrates seamlessly with the other high-tech patient communication and relationship management tools that are included with the cloud-based Solutionreach platform.
Alhough any patient can access the free download in the iTunes App Store, only healthcare providers that use Solutionreach will be able to connect with their patients through the application.
For more information on PatientReach Mobile, visit www.solutionreach.com/patientreachmobile or find it on the iTunes App Store.
