Happy Thursday, everyone! Have you ever dealt with a patient who refuses treatment? And how much autonomy do patients have when it comes to determining their care? Check out today's lead article to learn how one RDH handled this type of tricky situation to better prepare you for a similar encounter in your practice.

In today's edition:

🩸 Will you lose your license over a bloody prophy?

🪜 Scaling success: Practical solutions to reduce operational strain 

🦠 Never underestimate the capacity of an infection to stray from the course

💪🏽 5 ways to stay healthy in dental hygiene (that you should already be doing)