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Dear Boss, this office has got to change!

Oct. 15, 2020
Are you frustrated and unable to share your frustration with your boss? You can vent by writing him or her an anonymous letter for the new column, "Dear Boss." This OM is tired of receiving absolutely no appreciation!

Dental Office Manager Digestintroduces the new column, “Dear Boss.” This is designed for office managers to be able to speak their minds by anonymously writing a “letter” to their boss. Send your “letters” to[email protected]. Depending on how many are received, your letter may take a while to appear inDOMD.

Dear Boss,

As much as I am grateful for having a job, especially during such trying times, I can’t help but ask myself why I’ve stayed at this office for as long as I have. I work long hours, cover the front desk by myself whenever necessary—which is often due to the many people who have come and gone during the past six years—I’m on call day and night for emergency patients and last minute requests, and I’ve had no pay raise since I started here five years ago!

I barely take time off for vacation days, and when I do request them there is always an issue. I often feel as though the only person who can take a vacation is you, which is infuriating! The staff is intimidated to ask for vacation days—that we’ve worked hard for—because every time it’s brought up, we’re met with an attitude or a slew of negative comments.

I’d like to say that the pay, vacation time, or even the lack of benefits is the most frustrating issue I have to deal with in this practice, but unfortunately it is your lack of appreciation for how much hard work I put in. We have received no Christmas bonuses for the past two years or even a “thank you” after a busy day. Your narcissist attitude has led to an overall morale decline in the office. You are the leader, and what you do and say affects the entire office.

This needs to change!

Sincerely,

About to Jump Ship

Do you want to write a "letter" to your boss? Send it to [email protected] and watch for your letter to appear anonymously on DentistryIQ.

About the Author

Kyle L. Summerford

With more than 22 years of experience in dental, Kyle L. Summerford has a unique approach to case presentation and patient acceptance. As an OM and financial dental consultant, he leverages his knowledge to assist new and struggling dental practices. Through his education programs, Kyle empowers staff members with effective patient education skills and persuasion techniques. He has lectured at CE events and academic institutions. His expertise is further recognized through his column, Dental Coding with Kyle. He’s the founder of the Dental Office Managers Community. Visit his website at kylesummerford.com.