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Patient Relationships
How you and your staff can positively increase dental patient satisfaction
Lisa Philp
You don't need a magic wand to have terrific communication with your dental patients. Thoughtful and purposeful communication with your patients will lead better patient satisfaction...
Kamila Baimukasheva /2122313209 / iStock / Getty Images Plus
Patient Relations
Shame on them! Video an embarrassment to dental professionals
Tija Hunter, CDA, EFDA
SDI Productions Creative #1352930983
Patient Relations
What dental assistants can do to facilitate case acceptance
Tija Hunter, CDA, EFDA
Photo 137526519 © motortion | Dreamstime.com
Clinical Hygiene
My patient’s medical history notes PMR. What is it?
Ann Marie DePalma, MEd, RDH, CDA, FAADH, FADIA, FADHA
42462878 / Dentist © Candybox Images | Dreamstime.com
Patient Relationships
"I hate this dental patient." You aren't alone
Lisa Newburger
Patient Education
Having the difficult conversation: When patients opt for no treatment
Susan L. Quan, MPH, MBA, RDH
16304691 © Alanpoulson | Dreamstime.com
Patient Relationships
You said WHAT to your patient?
Meg Kaiser
Patient Relationships
7 simple ways to make your dental patients happy
Jordon Comstock
Photo 110269402 / Patient © Katarzyna Bialasiewicz | Dreamstime.com
Student Hygiene
How dental hygienists can work with "difficult" patients
Julie Whiteley, BS, RDH
Clinical Hygiene
Converting the "free cleaning" patient: How dental hygienists can improve treatment acceptance
Jamie Collins, BS, RDH-EA
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Dental Assisting
Patient Relations
© Dmytro Zinkevych | Dreamstime.com
Patient Relationships
3 simple steps to boost your patients’ dental IQ
Photo 99799255 / 3 © Pureradiancephoto | Dreamstime.com
Patient Relations
Gabapentin: The most dangerous drug in America?
Thomas A. Viola, RPh, CCP
© Mihajlo Becej | Dreamstime.com
Patient Relations
Editor's note: Look at your surroundings like a patient would
Tija Hunter, CDA, EFDA
Patient Relations
The challenges of dental assisting: Meet them with compassion
© Creative Bahl | Dreamstime.com
Patient Relations
How assistants can help with case acceptance
Janice Janssen, RDH, CFE
Patient Relations
Listening is one of dental assistants’ most important skills
Belle DuCharme, RDA, CDPMA
© Milkos | Dreamstime.com
Patient Relations
Myth busters for dental assistants: Vaping is cool
Tija Hunter, CDA, EFDA
Patient Relations
The purpose, job description, and duties of dental assistants
Kevin Tighe
Career Enhancements
Thursday Troubleshooter: Dental assistants should not be performing some functions
Team Troubleshooter
Staff Relations
Overcoming failure in order to succeed: Surviving the toxic work environment
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