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Thursday Troubleshooter
Clinical Hygiene
Troubleshooter: Hygienist upset at claims of painful dental cleanings
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This dental hygienist just started a new job, and her new patients complain to the front office that she's inflicting pain. She doesn't believe she is, but is her opinion of her...
Thursday Troubleshooter
Troubleshooter: Should staff tell dentist poor dentistry is why practice is suffering?
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Patient Education
Troubleshooter: What to tell dental patients who refuse to brush
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Patient Relationships
Troubleshooter: Dealing with dental patients who complain simply to complain
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Clinical Hygiene
Troubleshooter: How to handle disgusting patient noises at cuspidor
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Staffing
Troubleshooter: 'Toxic' coworker drags down whole dental office
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Clinical Hygiene
Troubleshooter: How to have the bad breath conversation with a coworker
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Patient Relationships
Troubleshooter: How can RDH avoid uncomfortable conversations, such as politics?
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Insurance
Troubleshooter: Extremely heavy tartar coding
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Staffing
Thursday Troubleshooter: Should dental front office staff be allowed to wear sandals?
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Thursday Troubleshooter
Career Enhancements
Thursday Troubleshooter: Dental assistants should not be performing some functions
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Hygiene Department
RDH bothered by staff cleaning with bleach with patients present
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Hygiene Department
Dental hygienist tired of being micromanaged
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Patient Relationships
Troubleshooter: Handling dental patients who are under the influence
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Practice Transitions
Thursday Troubleshooter: Dental team shocked about sale of practice; what should they expect?
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Career Enhancements
Thursday Troubleshooter: Does HIPAA prevent dental assistants from viewing patient ledger and treatment plans?
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Staffing
Thursday Troubleshooter: Must dentist pay for employee CE and hotel room?
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Scheduling
Troubleshooter: What to do about patients who don’t confirm their appointments?
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Career Enhancements
Thursday Troubleshooter: This dental assistant has not had a raise in 8 years
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Staffing
Troubleshooter: Can dental employer ask for nose ring removal?
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