Company announces expansion of sales, education, training initiatives
HATFIELD, Pennsylvania--Imaging Sciences International has announced company growth across three key departments to support its rapid expansion as worldwide demand for the company's i-CAT 3-D Cone Beam dental imaging system continues to increase.
These initiatives will also further support the growth of the product through the
company's exclusive distribution relationship with Sullivan-Schein.
Imaging Sciences has named twelve-year company veteran, Liz Qualtier, to the newly-created position, Director of Education and Training. Qualtier will lead internal and external i-CAT training initiatives, including overseeing the smooth integration of the Sullivan-Schein representatives into the i-CAT installation and training procedures.
This involves the development and implementation of certification programs for all Sullivan-Schein representatives, as well as the development of ongoing educational programs for customers and end-users to ensure that they have the most complete understanding of operating their i-CAT system to benefit their patients and practice.
The Education and Training Department has more than doubled in the past
year as part of the company's commitment to providing world-class i-CAT equipment installation and service training.
In addition, Jim Norton has been named the new Director of Field Engineering and Customer Support. In this position he will oversee the technical support department and maintain the superior customer service for which Imaging Sciences is known.
Norton will lead the team of highly-qualified technical support specialists in addressing all customer inquiries efficiently, effectively, and to the utmost satisfaction. The technical support department is dedicated to providing informed, in-depth, and superior customer service.
The national sales force is also expanding to effectively manage and respond to the increasing interest in the i-CAT's state-of-the-art Cone Beam technology. Ron Dicara brings 15 years of Orthodontic sales experience to his new role as Director of Sales, Eastern Region; while Joe Harms is the new Director of Sales, Western Region, with experience in the Oral Surgery and Orthodontic fields. Dicara and Harms join the current Imaging Sciences National Sales Team to
oversee, train, and support the Sullivan-Schein sales representatives and expand i-CAT representation throughout the country.
Under the direction of Vice President of Sales, Christopher Scharff, the sales team has developed and implemented an extensive i-CAT product and sales training program for all Sullivan-Schein representatives to ensure a highly knowledgeable and qualified team that provides timely and accurate information to prospective customers.
"We've experienced exceptional growth over the last few years, thanks to our world-class technologies and services, and now, this exclusive relationship with Sullivan-Schein has allowed us to expand even more," said Ed Marandola, President and CEO of Imaging Sciences International.
"Exceptional growth demands exceptional customer service and our deep commitment to our customers' needs will be met with quality, consistent field training, customer support, and technical support."
The easy-to-use i CAT has become the leader in Cone Beam 3-D Imaging by
producing more thorough three-dimensional views of all oral and
maxillofacial structures. Patients remain seated in an "open environment scan," which increases patient comfort and captures the natural orientation of the anatomy.
The data is transferred to a computer in a matter of minutes, and displayed on an intuitive 3-D mapping tool that allows doctors and technicians to easily format and select desired 'slices' for immediate viewing.
The entire i-CAT workstation, including machine, computer station, and access space, requires under 60 square feet of office space, and creates 3-D images at reduced cost and with considerably less radiation than traditional Fan Beam Computed Tomography systems.
