ProCare DIY offers computer support for DIY dentists

High Tech Innovations, LLC (HTI), announced a new national initiative called ProCare DIY. ProCare DIY is a proactive approach to managed services that assists medical and dental practices in maintaining efficient computers systems, staying HIPAA compliant, and combatting malicious internet threats. While the necessity for IT security is in plain sight, many small to mid-sized health care practices ignore this area of their business until it's too late. HTI’s managed ProCare DIY program provides proactive resources to Do-It-Yourself practice owners everywhere to help them manage their computer networks and servers on a DIY basis.

HTI’s ProCare DIY services anticipate IT issues before they occur. It is a proactive and cost effective approach that has changed the way practices and businesses improve their productivity, streamline their efficiency, and keep their critical information safe. This approach enables dental practice owners to stay focused on their core competencies, instead of trying to understand the complexities of maintaining IT networks.

President of HTI, Jeffrey Weiss, said, “Millennial practice owners are just starting to break into health care practices, and we are seeing that they enjoy taking care of their own computers and IT networks. However, this is a huge responsibility when it comes to compliance and HIPAA. Data security is not something they've learned about, nor should they have to. This is why we came out with ProCare DIY, which is pretty much 'data security in-a-box,' among other things."

There are five critical areas where ProCare DIY leverages HTI’s proactive approach to enhance security:
1) Anti-virus/anti-malware. Most viruses spread so fast because they are delivered in the simplest ways. Viruses are usually deployed through email, software downloads, or phishing sites. ProCare DIY provides virus protection and regularly updates the protection so the latest threats can be combatted.
2) Data backup. If you’ve ever lost your data orr patient records, or an x-ray went missing, you’ve felt the sting of lacking a data backup program. While most businesses have partial backups in place, ProCare DIY provides the practice with monitoring services for most of the industry standard software programs on the market.
3) Software updates. If you have ever “snoozed” a security update, you’ve potentially put your practice at risk for greater harm, or worse yet, compliance issues. The ProCare DIY team of technicians work around the clock to instantaneously and continuously update software so practices are always on the latest patches and updates from Microsoft.
4) Proactive server/computer monitoring. There is one certainty in IT, and that's that things are uncertain. Computers crash, software does not work as it should, and problems occur. When they do, the way that you respond can be the difference between a minor hiccup and a full-blown business interruption. ProCare DIY will catch issues and report them to you, proactively.
5) Secure/compliant remote access. Every computer put on the ProCare program will receive a Logmein account through a secure HTI portal ensuring HIPAA compliancy.

“When a practice takes the time to assess these areas of their business, it’s very easy to dramatically improve the health of their technology,” said Weiss. “We are very well versed in these areas and can bring years of expertise and experience to the table. The modern dental practice can simply not afford to ignore these areas of their business any longer, and by taking advantage of ProCare DIY and partnering with HTI, we can prevent a catastrophic event.”