Dental assistants and front office staff: How to work well together (video)

Nov. 20, 2018

There are times in the dental practice when the front office staff and the dental assistants struggle to work well together. Here are some helpful tips from DA expert Kevin Henry, and front office expert Laura Hatch.

Kevin Henry, Cofounder, IgniteDA.net

At IgniteDA, we truly believe in the motto of "Together We Rise." It means that all dental assistants should be able to not only work together to better themselves, but also be able to work with other team members in the best ways possible.

I recently teamed up with the amazing Laura Hatch from FrontOfficeRocks.com for a webinar designed to talk about some of the issues that happen between team members who work in the front and the back, and how those issues can be resolved or avoided. It was a great time of discussion and ideas with audience members throwing in their comments as well.

As a note, Laura will be a part of our IgniteDA day of education during the upcoming Yankee Dental Congress in Boston. If you're in the area, check out IgniteDA's great lineup designed specifically to empower, enlighten, and educate dental assistants.

Enjoy our video!

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About the Author

Kevin Henry | Cofounder, IgniteDA.net

With more than 20 years in the dental publishing industry, Kevin Henry is the former group editorial director for Dental Products Report and managing editor for Dental Economics. Currently, he is the editor-in-chief for DrBicuspid.com. He has spoken to dental assistants throughout the world, in person and through the Dental Assistant Nation podcast series, reminding them of the important role they play every day in their practice. He is also certified as a DiSC trainer, helping dental practices learn how to understand each other better through personality assessments and training.