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Dear Boss: This is the definition of "high and dry"

Jan. 12, 2023
This week's Dear Boss author put in her dues and was promised to be taken care of long-term. That is, until her boss sold the practice to a DSO and left her holding nothing but a thank-you card.

The Dental Office Manager Digest column “Dear Boss” is designed for office managers to be able to speak their minds by anonymously writing a “letter” to their boss. Send your letters to [email protected]. Depending on how many are received, your letter may take a while to appear in DOMD.

Dear Boss,

I had worked for your office for over 22 years before you decided to sell your office to a DSO. I knew it was time to say goodbye, but instead I stuck around hoping for some type of retirement gift when you were able to execute your retirement strategy. As we said goodbye, I couldn’t help but notice you handing me a card. I honestly thought it was a gift for all the years I worked for you and took care of your dental practice, but nope. It was a card telling me good luck with the new dental practice owners and thanks for the many years of help. That’s it!

You rode off into the sunset and left me high and dry. I still can’t believe you did me like this. We used to talk and have dinners about how you would retire and help me financially since I was a single mother. Now you’re just gone. You left me here with a bunch of strangers in this god-forsaken hell of what used to be a good, fun environment. Now I deal with the extra staff members acting like children and new, inexperienced dental associates who are young enough to be my children. Since I can’t work for you anymore, I have decided to call it quits. I hope you have a wonderful retirement and enjoy the last good years you have left basking in the sun.

Goodbye!

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About the Author

Kyle L. Summerford

With more than 22 years of experience in dental, Kyle L. Summerford has a unique approach to case presentation and patient acceptance. As an OM and financial dental consultant, he leverages his knowledge to assist new and struggling dental practices. Through his education programs, Kyle empowers staff members with effective patient education skills and persuasion techniques. He has lectured at CE events and academic institutions. His expertise is further recognized through his column, Dental Coding with Kyle. He’s the founder of the Dental Office Managers Community. Visit his website at kylesummerford.com.