Is it time to fire your dental lab?

When you’re doing everything at the highest level and you’re not getting the same back from your lab, it may be time to say goodbye.

But here’s what I’d do first:

1. Sit down with your lab and exchange expectations. Looking back, were you clear on what you expected? Was your lab clear on what they expected from you?
2. Make sure you’re communicating—not just when the #!@x hits the fan—but regularly and proactively about what’s going well and what needs improvement. For example, if the contacts are always high, let your lab know. It’s often a simple fix. If the contacts are light, same. Talk to your lab.
3. Make sure you’re holding up your end of the bargain: send nice preps, crisp scans/impressions, and clear instructions that your lab can read and understand.

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More Monday Huddle videos:

• Are the ADA dues still worth it?
• What I love (and don’t love) about this dental restoration

Editor’s note: This video first appeared in Clinical Insights newsletter, a publication of the Endeavor Business Media Dental Group. Read more articles and subscribe.