Gloves Off: PPOs, patient attitudes, and the realities about insurance

Founder of the nation’s largest student and new-dentist community, igniteDDS, David R. Rice, DDS, travels the world speaking, writing, and connecting today’s top young dentists with tomorrow’s most successful dental practices. He is the editorial director of DentistryIQ and leads a team-centered restorative and implant practice in East Amherst, New York. With 27 years of practice in the books, Dr. Rice is trained at the Pankey Institute, the Dawson Academy, Spear Education, and most prolifically at the school of hard knocks. Contact him at [email protected].

With more than 20 years of health-care experience, Teresa Duncan addresses topics such as insurance coding, team growth, and revenue through her speaking engagements, workshops, lectures, and webinars. Her memberships include the National Association of Dental Plans and the National Speakers Association. She is the host of the Nobody Told Me That! and Chew on This! podcasts. Her book, Moving Your Patients to Yes! Easy Insurance Conversations, has guided thousands of team members through difficult conversations. Duncan has a master’s degree in healthcare management from Marymount University. Contact her through her company, Odyssey Management, at odysseymgmt.com. 

Updated April 18, 2022