Gloves Off: Maintaining trust when you inherit patients

May 17, 2022
What happens when you inherit an entire arsenal of patients from a retired hygienist or dentist? Dr. David Rice and Katrina Sanders look at strategies to help create a transfer of trust.

In this episode of Gloves Off, we have a topic of interest especially for young dental pros: What happens when you get an entire arsenal of patients from a retired hygienist or a retired dentist?

A lot of new dental school graduates are working for a few years and then buying a practice from a retired dentist. And they’re assuming all those charts. Sometimes we see supervised neglect in those patient cases.

Join us as we talk about how to create that transfer of trust and look at some concrete strategies that have been successful in these situations.

More Gloves Off videos:

Editor’s note: This article first appeared in Through the Loupes newsletter, a publication of the Endeavor Business Media Dental Group. Read more articles and subscribe to Through the Loupes.

About the Author

David R. Rice, DDS | Chief editor

Founder of the nation’s largest student and new-dentist community, igniteDDS, David R. Rice, DDS, travels the world speaking, writing, and connecting today’s top young dentists with tomorrow’s most successful dental practices. He is the editorial director of DentistryIQ and leads a team-centered restorative and implant practice in East Amherst, New York. With 27 years of practice in the books, Dr. Rice is trained at the Pankey Institute, the Dawson Academy, Spear Education, and most prolifically at the school of hard knocks. Contact him at [email protected].

About the Author

Katrina M. Sanders, MEd, BSDH, RDH, RF

Katrina M. Sanders, MEd, BSDH, RDH, RF, is a clinical dental hygienist, author, and international speaker. She is the clinical liaison to Hygiene Excellence and Innovation for AZPerio. Known as “the dental resultant,” Katrina is cofounder of the Core Group LLC, a boutique-style consulting firm focused on high-level standards, excellence, and production. She is the founder, CEO, and keynote speaker for Sanders Board Preparatory; a published author with Dentaltown and Today’s RDH; a columnist and advisory board member for Modern Hygienist; and brand ambassador for Dimensions of Dental Hygiene.

Updated February 10, 2022