Dental office managers across the U.S. in practices small and large, rural and urban, face the same day-to-day concerns: balancing a demanding and diverse workload with limited time and resources. It is really no wonder that according to a nationwide survey conducted in June 2012 by the American Association of Dental Office Managers (AADOM), 50 percent of the dental offices that did not verify insurance eligibility and benefits prior to service said the process was simply too time-consuming.
The culprit behind this and other inefficiencies is the fact that many dental office processes remain paper-based. Increasingly, however, practices are starting to recognize the advantages of technology. As the industry shifts toward the automation of vital business transactions, it has the opportunity to become more efficient and competitive than ever before.
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