8 short tips on how you can be a better leader in the dental office

Do the best, use the best and hire the best. Treat others in the unique way that they want to be treated not in the way you want to be treated.
-Ann-Marie DePalma, Independent Continuing Education Speaker and Writer, [email protected]
Real-time feedback is where people strategy and strong business results intersect! Nothing changes without your feedback. The more timely your feedback, the more agile your team, and, therefore, the more effective and profitable your business. Embrace a proactive human resource strategy for performance appraisals – this coaching should be a real-time conversation about personal and professional growth to challenge and support team members to take their performance to the next level. The world has changed: mobile phones, Facebook, Twitter, and texting create immediate feedback in every aspect of our lives. It’s time we raise the bar on human resource leadership in dentistry.
-Ginny Hegarty, SPHR Dental Practice Development, Inc.

Build a practice culture where every team member works to intentionally create a healthy, motivating, and productive environment. How do you make this happen?

• First of all, be very clear about what type of culture you want to create (Is it fun? Elegant? Low key?)
• Hire and develop team members with similar work ethics and values
• Hold your vision in front of your team every minute of every day by using language and behavior that will send a consistent message of what you want and expect
• Make your developing practice culture part of your team conversations to celebrate successes and redirect challenges

-Sheri Kay, ACT Dental Practice Coaching